Privacy Policy

At WoodenStreet, we maintain the highest standards to protect your personal data. This policy explains what information we collect, why we collect it, and how we use it. For any queries, contact us at [email protected].

What Information We Collect

• Contact details (name, email, phone number, address)
• Delivery and billing address information
• Payment details (cardholder name, card info, etc.)
• Order history and transaction details
• Demographic data (age, gender, preferences)
• Technical data (IP address, browser, OS, session info)
• Third-party login details (Facebook, Twitter, etc.)
• Communication records (queries, complaints, feedback)

How We Use Your Information

• To process and deliver your orders
• To improve your shopping experience
• To personalize content and recommendations
• To send offers, updates, and promotional content
• To analyze user behavior and website performance
• To prevent fraud and ensure platform security
• To comply with legal and regulatory requirements

Information Sharing

We do not sell or trade your personal information. However, your data may be shared with:

• Logistics and delivery partners
• Payment processing partners
• Affiliates involved in order fulfillment
• Authorities in case of legal obligations

Cookies & Tracking

We use cookies to enhance your browsing experience, remember preferences, and show recently viewed items, wishlist, and cart details.

Communication & Opt-Out

You may receive emails and SMS updates regarding offers and orders. You can opt out anytime using the unsubscribe option in communication.

Legal & Security

Your information may be used to resolve disputes, enforce policies, detect fraud, and comply with legal requirements.

Policy Updates

This policy may be updated from time to time. Users are advised to review this page periodically to stay informed about any changes.

Location Information

Our app may access and collect location information from your device, including precise or approximate location data, to provide location-based features and improve user experience.

Location data may be used for the following purposes:

• Providing location-based services and features
• Improving app functionality and user experience
• Personalizing content and recommendations
• Supporting analytics and performance monitoring

We only access location data when you grant permission through your device settings.

We do not sell your location data to third parties. Location information may be shared with trusted service providers only as necessary to operate app functionality or comply with legal obligations.

• You can enable or disable location permissions at any time through your device settings.